For the entirety of this document “we”, “our”, “us” and “Techical Labs” refer to Techical Labs that are the owners of this site and their associate that deliver services to you are subject to given terms and conditions. When you visit our website or buy our product/service, you agree to these terms and conditions. Kindly refer to the below carefully:
When you visit Techical Labs (The website) you agree to abide by the terms and conditions and you consent to our privacy policy. If you don’t agree to any of the terms and conditions mentioned in this document, you should not go ahead with any service/products from us and leave this website immediately. You agree that you will not be making use of this website for unlawful purposes and would bear in mind all the laws and regulations. You agree to not use this website in a way that may impact its performance, corrupt the content or in any way hinder the functionality of this website. You also agree to not compromise the safety of this website or trying to enter restricted areas of this website
You consent to be entirely responsible for any claim, liability, expense, costs and losses that include legal fees by us which starts from violation of the mentioned terms and conditions.
We reserve the right to change any part of this document without any prior notice and your usage of our website would amount to your consent to these terms and conditions. We encourage our visitors to constantly check this document. Techical Labs reserves the full right to alter or erase any part of this site without warning or liability that sparks from that action.
Techical Labs would not be held responsible under any conditions for indirect, unique or consequential damages that include any business, profit, revenue or data loss linked with your use of our website or any service/product provided by us. We will not be held responsible under any conditions for the death or any personal injury. If you are not comfortable or satisfied with any of our material or our terms and conditions, you should leave right now and stop using our services. We strive to ensure that our website is virus-free, we however don’t guarantee the absence of all malwares and viruses and we also don’t give any guarantees regarding e-mail attachments that you might have received from third parties. The recipients are encouraged to check email, attachments and other files before accessing them.
We are not responsible for any lost file; you are advised to always keep an original copy of your work.
Prices included on the website are just estimates that are liable to change without prior notice. You are encouraged to get a definite quote before you submit your project.
Payment is to be made in full in advance. We might be able to set up monthly/weekly/quarterly payment plans for our loyal users.
Both the parties warrant their power to enter this agreement and gained the approval to do so.
We are authorized to fluctuate the prices resulting from any of the below mentioned factors:
You have the right to cancel your work any time before we have started working on it. If you wish to stop the work once we have started working on it, you would be charged for the work that has been completed till then. The half completed work will also be delivered to you upon cancellation.
If a project has been abandoned in terms of approvals or specifications, based on the lack of any written communication between the client and the account manager for a period of at least 30 days then the project will be deemed as closed.
Closed Project is a project that has been either delivered in full or wasn’t claimed for a period of at least 60 days and Techical Labs cannot be held liable after the stated time duration.
We reserve the right to terminate any assignment for any reason without any prior notice.
We reserve the right to terminate any assignment for any reason without any prior notice.
In case, any part of this document is considered void or unenforceable, the remaining policy would still stay in effect.
Both parties would be free from their duties in the event of national emergency, war, governmental regulations or any other reasons both parties cannot control.
In any occasion, any funds deposited will not be liable for a refund if the initial design and concepts (after delivery) are approved, or a change is asked for unless Techtical Labs cancels or ends your Contract for a reason other than your breach or non-execution
All requests for refund will be as per the following arrangement:
You make a solicitation when the underlying ideas for a logo are provided. However once you approve or ask for changes in the initial designs, the refund offer will be void and a request for refund will not be entertained.
Once the project has been entered in revision phase, the refund offer will be void and a request for refund will not be entertained.
On the off chance that demand for refund is made before the delivery of initial design concepts, then you would qualify for a full refund (less 10% administration and preparing charge).
If the refund request is made within 48 hours, you will only be eligible for a 66% refund (less 10% administration and preparing expense).
If the refund request is made within 48-96 hours after the initial design delivery, you will only be eligible for a 33% refund (less 10% service & processing free).
No refund request will be entertained after 96 hours of the initial design delivery. However, we believe in 100% customer satisfaction so you are requested to reach out to us so we can address your concerns.
No request for refund will be entertained after inaction by the customer after 7 working days. If you wish to restart the order, you will be charged a certain fee contingent upon your venture.
No request for refund will be entertained if the customer goes unresponsive at any point of time for 5 working days.
All refund request should be made to the support department. thedesignersagency.com reserves the right to approve/reject any and all refund requests based on an individual case to case premise.
No refund will be entertained after the final files have been delivered.
For Website bundles, no refund will be entertained once the initial design mock up has been revised or the inner pages have been created with client’s approval.
All requests for refund must be communicated to the support department. thedesignersagency.com, in light of the infringement of your user agreement reserves all authority to affirm/object your solicitation on an individual case to case premise.
For Techtical Labs/Custom bundles, refund will be apply just the same as on the single packages.
For instance, in the event that you request for a logo and web design and approve of the logo, you are eligible for the refund of the website service at the time of initial design only.
A refund request should have a legitimate reason which must be qualified against the outline brief and client input for revisions. Unless an idea has not been composed as per brief, a refund will not be approved however discount won’t be given however further revisions will be provided until you are satisfied.
It is also to be noted that, under any circumstances, both parties (Techtical Labs & Client) agree not to attack/criticize each other and any of its employee, associate/s or partner/s publicly (on public forums, blogs, social networks etc.) at any given time during or subsequent to contract period. Similarly both parties agree not to talk on forums, blogs, community groups or any social media in a way which brings bad name to either party or any of its employee, associate or partner. In case of breach, the breaching party would have to pay a reasonable compensation decided by the non-breaching party as damages.
Money Back Guarantee depends on that the request is set in accordance with some basic honesty. Where a client has placed design orders with more than one agency for the same job, with the intention of claiming a refund, Techtical Labs does not consider this to be good faith. In such instances, we reserve the right to decline a refund request.
All design jobs require client input before finishing the design which is why it is requested that the customer is active throughout the process and gives feedback in order to get the required results.
100% unique design guarantee qualifies you for a new logo if the logo designed by Techtical Labs is found to be considerably similar to another design that already exists. Any likeness to a current outline will be just a fortuitous event and Techtical Labs won’t acknowledge any responsibility or claim of any compensation in such a case. It is the client’s responsibility to get their artwork copyrighted.
• All refund requests must be submitted in writing to the Company’s authorized representative.
• Approved refunds will be processed within fourteen (14) business days from the date of approval.
• This Policy shall form part of and be incorporated into the Service Agreement executed between the Company and the Client.
No refund request will be entertained if the client has signed up on a discounted offer
No refund request will be offered in case of client change of mind
client can only request a refund with in 30 business days , Refund request wont be entertained after this time period.
To ensure that your refund request is processed effectively and is approved, please make sure that you meet the following requirements.
1. Specify your concern and claim your refund through any of the following three modes :-
i. Toll free # (832) 757 3840
ii. Live Chat.
iii. Email: info@techticallabs.com
We will try to resolve your query and concern in light of our revision policy immediately or else will email you a refund request approval from our refund department.
After the refund, the rights to your design would be transferred to Techtical Labs and you would not legally be allowed to display any version of the design sent by the company.
1. Since the rights to design would now be transferred to Techtical Labs, you concur that you will have no right (immediate or circuitous) to use any reaction or other substance, work item or media, nor will you have any ownership interest for or to the same.
2. Working in a joint effort with the Government Copyright Agencies Techtical Labs would share Copyright Acquisition data for the refunded outlines that would confine the re-utilization of the designs as original designs in the future.
If you have any questions or concerns about our Refund Policy, please get in touch with us by clicking here (info@techticallabs.com).
